Rental Steps

1. Check the coverage area

Please confirm the coverage area in advance.
If you enter the address or facility name, you can get more precise coverage area.

2. Selcet the plan

Please select the plan that fit your need.

3. Order

Please apply from our home page.

4. Delivery

If you order before 16:00 weekdays, WiFi will be shipped same day. Rental WiFi arrival date will be the rental starting date.

5. Use (WiFi Setting)

Easy setting for beginners.

  1. Turn on the WiFi power.
  2. From the WiFi setting, choose the SSID ( WiFi model ) and enter the password.
  3. Now you can connect the internet.

6. Return

If you stop using our service, please return all the items using the return envelope and put the envelope into the postbox.

  • At post office
  • Postbox at the convenience store
  • Postbox at the airport, etc.

About receiving WiFi device

By delivery service

Rental WiFi unit will be delivered by Yamato Transport. As soon as we send the device, we will send the user the tracking number by e-mail.

In store pick ups

Customers can pick up their kits at U-NEXT Store Tenjin (Tenjin, Chuo-ku) or Kyushu Plant (Iizuka). Please come to our store after you finish the application on our homepage. When receiving your kit, just show a valid ID for your kit to be released.

Returning your kit

Using Pospacket

・Fill in the required information on your post packet seal when dropping your kit on a post box.
・Please drop the envelope at the nearest post box  ( convenience stores or air port )

Using Takyubin Delivery

(Please use Yamato, Sagawa or Japan Post)

  • Ask delivery company for a pick up
  • At the convenience stores
  • Bring the package to the delivery company

For using Takyubin,customer need to pay the shipping fee.

Return the unit at our store

You can return the device at our store. Rental end date will be the date you return the device at the store.